In today's fast-paced healthcare industry, psychological safety has transitioned from a nice-to-have to a must-have. With new government regulations emphasizing mental well-being, hospital CEOs and healthcare managers need to prioritize creating a safe environment for their staff.

The global COVID-19 pandemic has affected almost every industry, including healthcare. Hospitals, at the forefront of this pandemic, had to manage a tremendous load on staff, procedures and materials to try minimise outbreaks of infection at their facilities. Consequently, patient throughput dropped – and many hospitals around the world are still struggling due to lower surgical volumes. This whitepaper focuses on the impact of COVID-19 on hospitals in Australia and their delayed return to normal surgical volumes. We'll take a deep dive into its effect on staffing, staff burnout, profit, surgical logistics, and equipment.

Healthcare is a critical industry where the consequences of even the slightest mistake can be fatal. As a result, there is always an abundance of blame to pass around when things go wrong. However, when it comes to healthcare mistakes, is it always fair to blame the individuals involved, or should we consider broader systemic issues?